Welcome to Dedicated Server Hosting Docs
If you are new to Cloud Clusters Inc, this article will introduce our Dedicated Server services and show you how you can get started with the service.
1. About Dedicated Server Hosting On Cloud Clusters
At CloudClusters, our dedicated server hosting service provides clients with exclusive access to an entire physical server, ensuring optimal performance and reliability. Unlike shared hosting, where resources are distributed among multiple users, our dedicated servers are fully reserved for your use, allowing for enhanced speed, security, and customization. This setup is ideal for businesses requiring high computational power, increased control over their server environment, and robust security measures. Our dedicated servers are designed to meet the most demanding needs, offering scalable solutions that can be tailored to your specific requirements. With CloudClusters, you benefit from superior performance and dedicated support, ensuring your infrastructure operates seamlessly and efficiently.
2. Getting Started with Dedicated Server Hosting
- Choose a Plan:
Visit our Dedicated Server page and select a suitable plan that meets your needs. Click "Order Now." If you doesn't find a plan that meet your requirements, feel free to reach out with your needs to customize your server.
- Configure Your Server:
In the order interface, configure your server (such as server login password, Operating System, Add-ons ( including CPU/RAM/Disk, bandwidth, database, backup), and billing cycle) according to your requirements and submit the order. Feel free to add any additional requirements in the notes section if there is any. Finally, review and submit your order. All of these settings can be modified later through the Panel.
Optional Add-ons for Dedicated Server
- Provide Billing Information:
Complete your billing information and proceed to the payment interface to finalize your purchase. If there are any security issues, the payment may not go through. In such cases, you can contact our Billing Team for assistance.
- Automatic Deployment:
After payment, your server will be automatically deployed. You will receive the server login information within approximately two hours. If there’s a stock shortage or deployment issue, our Support Team will resolve it within 24 hours. For urgent access, please contact Support directly.
3. Dedicated Server Management Overview
| Tab Name | Sections | Introduction | Functions |
|---|---|---|---|
| Overview | Server Connection Information | This section provides the necessary details for accessing your server, including: IP, Port, Login Name, Login Password, and Operating System. It offers quick tools to reset passwords, add IPs, and access the connection KB. | Primary IP - the unique network address of your server. Access Port – the network port used for remote access. Login Name/Login Password – the server login credentials for authentication. Operating System – the installed OS running on the server. Connections: - Windows Dedicated Server Connection: Use Primary IP:Port (e.g., 108.111.111.11:3389) to connect to Dedicated Server using RDP - Linux Dedicated Server Connection: (Ubuntu/Debian) use sudo -i to switch to the root user |
| Overview | This section displays the essential information of your package, including product, server name, billing cycle, configuration, payment method, price, created date, and due date. It also allows you to directly modify the Server server name, billing cycle, and payment method. | Product - Product Name Name - Server name, can be changed. Billing Cycle: Monthly, quarterly, annually, biennially billing cycle. The longer, the lower the price. Configuration - CPU/RAM/Disk/Bandwidth Payment Method: Support Credit Card and PayPal. It can be changed. Price – Recurring amount. Created – The date that the package is created Due Date – The date that the package expires |
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| Addon-Option | This section allows clients to purchase add-ons to get more resources. Some of the addon requests will be submitted before payment, so the team can verify if the requests can be met. | Add-ons - Add additional memory, disk space, bandwidth, private network, etc Note: If you need to upgrade to another CPU or a different plan, migration to a higher-capacity host is required, and the IP will change. |
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| Server Management | Server Control | The Server Control section displays the server status and uptime, and provides control options such as Shut Down, Power On, and Reboot. | Status - Running/Shut Off/ Actions - Shut Down – Powers off your Dedicated Server after saving changes and closing processes. - Power On – Turns on the Dedicated Server; use this after it has been shut down or turned off. - Reboot – Gracefully shuts down and restarts your Dedicated Server, saving data and terminating processes properly. When the server experiences issues such as freezing or a black screen, you can try rebooting it to resolve the problem. |
| Events | Events | The Events section records the operation logs related to this package, capturing all activities performed through the control panel. | Input a keyword and click the search icon to search for operations. It helps users track actions such as configuration changes, restarts, upgrades, or other management operations. |
4. Dedicated Server Guidance
Dedicated Server Connections
Initial Checks After Login After you have successfully connected to the Dedicated server, you can check:
- Whether the operating system version, CPU, RAM, disk, bandwidth, add-ons, and other resources match your purchase.
- After you confirm everything is fine, you are free to install any software you need and start your project.
Dedicated Server Management in Panel
Others
Change the SSH Port for Your Linux Server
Change the RDP Port for Your Windows Server
5. Dedicated Server Upgrades
As your business grows or resource demands increase, you can upgrade your Dedicated server hosting package
1. Upgrade to Another Dedicated Server When your business grows and it requires more server resources, you can choose to upgrade to another dedicated server. To upgrade, please contact us for help. Since the upgrade involves switching to a different machine, the IP address will change, and you will need to migrate your data manually. You can explore Dedicated Server Offerings.
2. Purchase Add-ons Individually If you only need to increase a specific resource (such as CPU, RAM, storage, or bandwidth), you can purchase add-ons individually directly via Control Panel → Overview → Addon-Options: Log in to the control panel and upgrade.
3. Horizontal Scaling You can also expand your resources by adding one or more physical servers, thereby increasing overall computing power and system capacity. Horizontal scaling not only supports higher concurrent processing and large-scale data storage but also enables load balancing and redundant backups, improving the stability and reliability of your business operations.
6. Dedicated Hosting Usage Restrictions
To provide you with a more stable and secure experience, we have established certain usage restrictions for our dedicated hosting services. These limitations are designed to prevent resource abuse and potential risks, ensuring that all customers can operate their businesses in a fair and reliable environment.
Below are some common usage restrictions:
| Category | Examples / Restrictions |
|---|---|
| Prohibited and Restricted Content | Pornographic content; Illegal or violent content; Hate speech; Illegal or defamatory content; Fraud and phishing |
| Network Security and Abuse | Network attacks; Vulnerability scanning; Bypassing security measures; Unauthorized access; System interference; Abuse of non-public APIs; Unauthorized promotion |
| Copyright and Intellectual Property Infringement | Copyright infringement; IRC services; BT/P2P programs |
| Resource Abuse and Service Violations | Resource abuse / high resource consumption; Unauthorized network services; Spam |
These actions will cause direct suspension/cancellation/termination of your service without the possibility of refund. You can refer to the Terms of Service for more details.
6. FAQs of Dedicated Server Hosting
- What is the difference between a dedicated server and a VPS?
A dedicated server provides an entire physical server exclusively for your use, offering superior performance, security, and control. In contrast, a Virtual Private Server (VPS) involves sharing a physical server with other users but with virtualized resources that appear as dedicated to each user. Dedicated servers are ideal for high-demand applications requiring extensive resources, while VPS is more cost-effective for less intensive needs.
- Does CloudClusters provide root access with its dedicated servers?
Yes, CloudClusters provides root access with its dedicated servers. This allows you full control over the server, including the ability to install and configure software, manage security settings, and customize the environment according to your needs.
- What operating systems are available for dedicated servers?
CloudClusters offers a range of operating systems for dedicated servers, including various distributions of Linux (such as Ubuntu, CentOS, and Debian) and versions of Windows OS (Windows 10/11). You can choose the operating system that best fits your requirements during the setup process.
- Do you offer a free trial for dedicated servers? What is the process for applying?
Yes, we offer a 24-hour free trial. To request a free trial, please note "free trial" when submitting your order. Submit the order without making a payment. Upon receiving your trial request, we will review and approve it before granting the trial period.
- Is there a money-back guarantee for dedicated servers?
CloudClusters does not offer a money-back guarantee for dedicated servers. We encourage you to review our service details carefully and contact our support team with any questions before committing to ensure our solution meets your needs.